What does “customer return” mean?
Customer return items are products that were previously purchased and returned to a retailer. Many are unused or lightly handled and returned for reasons such as incorrect sizing, packaging damage, or changed minds.
How do you determine condition?
Each item is inspected and categorized as one of the following:
New: Unused, in original or open packaging
Like New: Minimal or no signs of use
Used – Good Condition: Fully functional with normal cosmetic wear
We do not sell items that are damaged beyond reasonable use or non-functional.
Why are your prices lower than retail?
We purchase liquidation lots, closeouts, and customer return inventory, which allows us to offer quality merchandise at reduced prices. These savings are passed directly on to our customers.
Do items come with a manufacturer’s warranty?
Manufacturer warranties may not apply to liquidation or customer return items. Any known warranty details will be disclosed at the time of sale when available.
Can I inspect items before purchasing?
Absolutely! We encourage customers to inspect items before purchasing and ask any questions — especially for larger items like grills or patio furniture.
Are all sales final?
Due to the nature of liquidation and discounted merchandise, all sales are final unless otherwise stated at the time of purchase.
Does your inventory stay the same?
No. Inventory changes frequently and items are often limited in quantity. If you see something you like, it may not be available on your next visit.
What companies do you source your items from!
Most items are sourced from Costco and Amazon. We are also authorized resellers for many other retailers like Target, Home Depot, Hanes, Petco, and 40+ other retailers.